Terms of Service

These Terms of Service govern your use of the website sakan.group and of the messaging and customer-service channels operated by Sakan Group for Real Estate Development (“Sakan Group”, “we”), including our accounts on Facebook, Instagram, WhatsApp and TikTok when you contact us through them. By using our website or contacting us through these channels, you agree to these Terms.

Who we are

Sakan Group for Real Estate Development is a real estate developer in Egypt and the developer of the Moon Hills residential compounds.

• Email: contact@sakan.group
• Hotline: 15571
• Address: West Mark – 26th of July Central Axis – Building B1, Giza, Egypt

Information on our website and channels

We publish information about our projects, unit types, locations and payment plans for general information. Prices, availability, specifications, delivery dates and offers may change at any time and are confirmed only in writing by our sales team or in a signed contract. Images and renderings are illustrative.

Contacting us

When you message or comment on our accounts, or submit a form on our website, our sales and customer-service team uses the information you share to answer your enquiry and follow up with you about our projects. We reply only to people who contact us; we do not send unsolicited promotional messages through social-media messaging. Some replies may be prepared with the help of automated tools and are reviewed by our staff. You can ask us at any time to stop contacting you.

Your data

We handle personal data as described in our Privacy Policy. You may ask us to delete your data by writing to us on the same channel you used or at contact@sakan.group; we will delete it and confirm the deletion, unless we are required by law to keep it (for example, for a signed contract).

Acceptable use

You agree not to misuse our website or channels, including sending unlawful, abusive or misleading content or spam, or attempting to access our systems without permission.

Intellectual property

The content of our website and accounts, including text, images, videos, logos and the names “Sakan Group” and “Moon Hills”, belongs to Sakan Group or its licensors and may not be reused without our written permission.

No offer or contract

Nothing on our website or in our messages is a binding offer. A purchase becomes binding only through a contract signed by Sakan Group and the buyer.

Third-party platforms

Your use of Facebook, Instagram, WhatsApp and TikTok is also governed by those platforms’ own terms and policies.

Limitation of liability

To the extent permitted by law, Sakan Group is not liable for any loss arising from reliance on general information on our website or channels that was not confirmed in writing.

Changes and governing law

We may update these Terms; the date at the top shows the latest version. These Terms are governed by the laws of the Arab Republic of Egypt.